Refund policy

RIGHT OF WITHDRAWAL

The Customer has a period of fourteen (14) working days from the date of receipt of the order to return the Products ordered without any reason or penalty.

REFUNDS

We offer refunds if an order is debited for an unavailable item, Anabaum agrees to offer credit or refund the customer within 15 days.

RETURNS

Please note that all products personalized at the request of the customer are neither taken back nor exchanged.

We reserve the right to refuse a return if items are returned used, soiled, damaged in any way. You will be notified by email if your returned item is not suitable for a refund. Damaged items will be returned to sender.

Return costs are the responsibility of the customer and are non-refundable.